Last Updated: [Date]08-May 2023

Introduction

Welcome to onlylifecbd.co.uk. At Only Life CBD, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Please take the time to read this Privacy Policy carefully and understand how we handle your personal information. By using our website, you consent to the practices described herein.

Information We Collect

1. Personal Information

We may collect and process the following categories of personal information

  • Name
  • Contact information (email address, phone number, mailing address)
  • Billing and payment information
  • Account username and password (if applicable)
  • Information provided through customer support interactions
  • Any other information you voluntarily provide to us

2. Usage Data

We may also collect non-personal information about your use of our website, including

  • IP address
  • Browser type and version
  • Operating system
  • Referral source
  • Pages viewed and time spent on our website
  • Clickstream data
  • Other information about your browsing activity

How We Use Your Information

We use your personal information for the following purposes

  • To provide and improve our products and services
  • To process and fulfill orders
  • To respond to inquiries and provide customer support
  • To send promotional emails and newsletters (with your consent)
  • To customize and personalize your experience on our website
  • To analyze website usage and improve our website’s functionality
  • To comply with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds

  • Consent: When you provide explicit consent for specific processing activities.
  • Contractual Necessity: When processing is necessary for the performance of a contract with you.
  • Legitimate Interests: When processing is based on our legitimate business interests, provided they do not override your rights and interests.
  • Legal Obligation: When processing is necessary to comply with legal obligations.

Data Sharing and Disclosure

We may share your personal information with the following third parties

  • Payment processors to facilitate transactions
  • Shipping and delivery partners
  • Marketing and advertising partners (with your consent)
  • Service providers assisting us with website operation and maintenance
  • Legal and regulatory authorities when required by law

Your Rights

Under the GDPR, you have the following rights regarding your personal data

  • Right to access
  • Right to rectification
  • Right to erasure (the “right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right not to be subject to automated decision-making

To exercise these rights, please contact us at [contact email]. We will respond to your request within [timeframe] in accordance with applicable law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on our website, and the date of the latest revision will be indicated at the top of the page.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at @onlylifecbd.co.uk